Success stories

"The assessor was a good listener. Listened to my narrative of my child's challenges and my concerns. She took notes and accurately summarized the priorities / needs in my son's care, going forward. The assessor was respectful and took time to explain the purpose of the CANS assessment and follow-up steps with the report. Thank you."

"We were very happy with the assessor’s assessment for our daughter. He made her feel very comfortable. He was excellent in every aspect. He explained everything and we all felt comfortable and reassured on the purpose of the visit. We came away that the visit was most beneficial for our daughter and was going to be an asset to her future. We are most grateful."

"Our family has completed several CANS assessments and overall, this was the best experience we’ve had. The assessor did an outstanding job of explaining the purpose for the assessment, clarifying information for me, answering questions and listening to my feedback / answers. She was professional and personable and helped me stay on task and informed while feeling comfortable. Overall, a positive experience."

"CAS assessment ran very smoothly and with great detail. The CAS Assessor was very patient, asked good questions, and understood completely what our role is within our organization. CAS Assessor always took time to ask me for my approval to discuss any situation brought up and if I understood what he was asking. All in all, this was a great CAS Assessment."

"The assessor was professional, kind, personable, and showed great skill in knowing the ins and outs of the CANS assessment. She clearly read through the member's documents before the assessment and was prepared, often referring back to the member's Life Plan. She was thorough in explanations, breaking down jargon for the caregiver, and the caregiver seemed to receive the assessment very well!"

"I was so impressed with the CAS assessor that came to my home today. She was so professional, informative, responsive, respectful, knowledgeable, and so easy to talk to! It has been a long time since anyone has addressed my concerns and explain the process. It is very difficult when a family desperately needs help and can’t even get guidance on where to turn! She answered so many questions I had and made me aware of supports for my son that I didn’t even know existed, she was so helpful!"