No, the CAS Assessors are not auditors. The Maximus CAS Assessors are contracted by OPWDD to provide an independent and conflict-free CAS assessment.
Frequently asked questions about CAS
Here are answers to common questions about the CAS program. If you don’t find what you need, ask a question in our live chat.
The Coordinated Assessment System (CAS) is the comprehensive assessment that OPWDD uses for people 18 years or older to identify their strengths, needs, and interests. The CAS provides information used in person-centered planning for the person's care.
OPWDD has contracted with Maximus to assist them in conducting the CAS assessment as an independent and conflict-free provider throughout the state of New York. OPWDD and Maximus use trained assessors to conduct the assessment using the Coordinated Assessment System (CAS).
You can send an email to: coordinated.assessment@opwdd.ny.gov. Or you can reach OPWDD by phone at 518-473-7484.
OPWDD will look into concerns raised about the CAS Summary. If the person or anyone on their care planning team has questions or concerns about the CAS summary, the Care Manager, or Qualified Intellectual Disabilities Professional can:
- Submit their concerns to OPWDD using the CAS/CANS Request for Review Form; or
- Direct questions to OPWDD at 518-473-7484.
On the voicemail, you should include your name, the name of the person assessed, TABs ID if known, and a call back number.
After the CAS has been completed by the CAS assessor, it is electronically transferred to the person's record in the OPWDD system, CHOICES.
The Care Manager will review the CAS summaries with the person, his or her actively involved family member or legal guardian, and his or her supports (i.e., residential provider, Consumer Advocacy Board (CAB)).
When the CAS summary has been reviewed and there are questions or concerns identified about the summary, the Care Manager or QIDP must complete the CAS Request for Review Form and send a secure email to: coordinated.assessment@opwdd.ny.gov. For more information on this process, visit the OPWDD website.
A valid email address, internet connection and either a computer, smart phone, or tablet with video capabilities.
If the individual does not have access to these, a Care Manager, Staff or Family member can assist.
Schedule an assessment by chat or phone at 212-908-6671
